Privacy Policy

Jetisys (“we,” “us”) makes Before The Shop, an app that helps you understand car problems, repair estimates, recalls and maintenance before you go to a repair shop. The legal entity name will be added to this policy when the Georgia limited liability company is formed.

Questions or requests about privacy: email support@jetisys.com.

Other Jetisys products shown on this site are still in development and are not covered here. We will update this policy before any of them is released.

Before The Shop works offline. Everything you enter is saved in your browser’s storage on your device (or in the app’s own storage in the store versions). It is not sent to us, and we cannot see it. This includes:

• Your vehicles: year, make, model, engine, transmission, mileage, and the VIN if you add one.
• Photos you add of your car or of a repair estimate. Photos are shrunk on your device and saved only if you save them.
• Maintenance intervals, service logs, past repairs, parts, trouble codes, estimates and your shop’s labor rate.
• Shop Sheet notes, including the name and phone number you can choose to add.
• “Did the fix work?” check-backs and repair warranty reminders.
• Your History of what you sent to an AI service and any answers you received.
• AI service keys, if you choose to save them (see “Optional AI features” below).
• Your license key and unlock status (web app), app settings, and saved copies of recall results and Wikipedia summaries so they work offline.

Backups. If you use Export backup, the app creates a file that you save wherever you choose. It contains your app data and your license key, and your AI service keys only if you tick that option. Keep backup files private.

Sharing. When you print, save as PDF, share or copy a Shop Sheet or other text, it goes only where you send it (for example, a message to your repair shop).

Free estimate check. The free estimate check at app.jetisys.com/check runs entirely in your browser. What you type is kept in temporary browser storage until you close the tab. Nothing you type is sent to us.

Unlocking the web app (license check)

The web version of Before The Shop is unlocked with a license key. When you unlock, and when the app re-checks your license, it sends the following to LicenseSeat, our license service, directly and through our unlock service at app.jetisys.com:

• Your license key.
• A random device ID created by the app the first time it runs. It is a random code. It is not your phone’s serial number or advertising ID, and it does not contain your name.
• A short device label: “BTS PWA” followed by your device’s platform (for example, “BTS PWA · iPhone”).
• When you unlock, the app’s name and version, so we know which version activated.

While the app is open and online after unlocking, it checks in with LicenseSeat from time to time (about every few minutes) with your license key and device ID. We use this to confirm your purchase, enforce the 3-device limit, let you free up a device, and stop shared or refunded keys from working.

Our unlock service does not keep a database and does not store your license key. When a key checks out, it sets one cookie on app.jetisys.com called “bts_session.” The cookie is secure, cannot be read by web page scripts, lasts 30 days, and holds only a scrambled one-way code made from your key and device ID plus its start and end dates. It is used only to open the paid parts of the app. It is not used for tracking.

Buying Before The Shop on the web

• Gumroad runs the checkout. You give your email, name and payment details to Gumroad, and Gumroad and its payment processors handle your card. We receive your email address, your name if you give one, what you bought, the price and date, and limited details Gumroad shares with sellers, such as your country. We never receive your full card number.
• LicenseSeat receives your purchase email from Gumroad so it can create your license and email your key to you. LicenseSeat keeps your license key, email address, the devices you activated (the random device ID and the device label) and when they were activated and last checked in.
• jetisys.com/key sends you to LicenseSeat’s License Manager, where you can enter your purchase email to get your key or free up a device. LicenseSeat handles that page.

Recalls and owner complaints

To show recalls and owner complaints, the app asks the U.S. National Highway Traffic Safety Administration (NHTSA) public database for the year, make and model of each saved car. It does this automatically when you open your garage and refreshes every few days. It does not send your VIN, name, mileage or notes. Results are saved on your device.

VIN lookup

Only when you tap the button to look up a VIN, the app sends that VIN to NHTSA’s free VIN decoding service (vPIC) to fill in your car’s details. If you tap “Check this VIN on NHTSA,” nhtsa.gov opens in your browser with your VIN in the link.

Wikipedia car summary

When you view a saved car, the app searches Wikipedia using its year, make and model, and loads a short article summary and picture from Wikipedia’s servers.

Optional AI features

Before The Shop never sends anything to an AI service on its own. You decide if and when to use one.

• Send to AI without a key. The app copies the text of the check you picked, which includes the vehicle details you filled in (year, make, model, engine, transmission, mileage) and anything you typed. It then opens the AI site you choose (ChatGPT, Grok, Claude, Gemini or Google). For some of these sites the text is placed in the web link. You decide whether to send it there.
• Send to AI with your own key. If you save your own key for ChatGPT (OpenAI), Grok (xAI) or Gemini (Google), tapping Send to AI sends that text and your key straight from your device to that company. The answer is saved in History on your device.
• Reading an estimate photo. If you have saved a key and tap to read an estimate photo, that photo is sent straight from your device to the AI company you use. Without a key, you can share the photo yourself.

Jetisys never receives your AI keys, the text, the photos or the answers. The AI company handles them under its own privacy policy and your account terms with it. Please do not include personal details you don’t want to share.

Links you open

The app and website link to other sites, such as parts stores, NHTSA, YouTube, Gumroad and LicenseSeat. When you open a link, that site’s own privacy policy applies.

Emails to support

Email us at support@jetisys.com. Email sent to jetisys.com addresses is forwarded by our domain provider, Porkbun. We receive your email address, your message and anything you attach (for example, a screenshot or a device name for a device-limit problem). We use it only to help you.

Hosting

jetisys.com and app.jetisys.com are hosted by Netlify. Like any web host, Netlify may keep standard server logs: your IP address, browser type, the pages you request and the time, so it can deliver the site and protect it from abuse. For app.jetisys.com, Netlify also counts visits on its own servers to give us basic traffic statistics, such as page views. This uses no cookies and stores nothing on your device. Netlify Analytics is not turned on for jetisys.com. We do not use any of this to identify you. LicenseSeat, NHTSA and Wikipedia also see your IP address when the app contacts them, as any internet service does.

jetisys.com has no accounts, sign-up forms, cookies, ads or analytics. The site’s fonts and other files are served by jetisys.com itself. Visiting the site does not load scripts or fonts from other companies.

This section describes the store versions of Before The Shop.

• Purchases. You unlock the full app with an in-app purchase through Apple (App Store) or Google (Google Play Billing). Apple or Google handles the payment. We do not receive your card details, name, email or billing address. The app only receives confirmation from the store that your purchase is valid. Apple and Google send us sales reports that do not name you.
• Restores and refunds go through your Apple or Google account.
• No license key, Gumroad or LicenseSeat. The store versions do not use them.
• No account, ads, analytics or tracking. The store versions contain no advertising, analytics or tracking software and no account system.
• Camera. If you allow it, the camera is used only to take photos you choose to add. They stay on your device.
• Your data stays on your device, as described above. The optional AI features work as described above. Where the store version includes recalls, VIN lookup or Wikipedia summaries, they work as described above too.

This summary is based on how the app works today.

• Sold: No. Used for ads or tracking: No. Shared with data brokers: No.
• Encrypted in transit: Yes. All connections use HTTPS.
• Can you delete it: Yes. See “Deleting your information.”
• Location, contacts, advertising ID: Not collected.

• We do not sell or rent your personal information.
• We do not share it for advertising, and we do not show ads.
• We do not track you across other apps or websites, and we do not use advertising IDs.
• The app has no analytics or crash-reporting software. The web app’s license check sends only your license key, a random device ID, a short device label and the app’s name and version.
• We do not collect your location or contacts.

• On your device: until you delete it, clear the app’s data, or uninstall the app.
• Session cookie: up to 30 days, then it renews or expires.
• License records (LicenseSeat): while your license is active and as long as needed for support, refunds and preventing misuse, or until you ask us to delete them.
• Purchase records (Gumroad, Apple, Google): as long as tax and accounting laws require.
• Support emails: as long as needed to help you and keep basic records. Ask and we will delete them.
• Hosting logs: kept by Netlify for a short time under its own policy.

• Delete items in the app. Delete a car to remove its saved data. You can also clear History and remove saved AI keys in Settings.
• Remove everything from a device. Uninstall the store app, or clear the website data for app.jetisys.com. On iPhone, remove the Home Screen app, or go to Settings → Safari → Advanced → Website Data. On Android Chrome, open site settings for app.jetisys.com and choose Clear & reset.
• Free up a device. Use jetisys.com/key with your purchase email, or email support@jetisys.com.
• Delete your license records. Email support@jetisys.com from the email you bought with. We will delete your LicenseSeat records. Your key will stop working after that. Gumroad keeps its own purchase records under its policy.
• Access or correction. Email us to ask what we hold about you or to fix it. We answer within 30 days.

Depending on where you live, you may have legal rights to access, correct, delete or move your personal information, or to object to how it is used. We honor these requests for everyone, and we will not treat you differently for making one.

Before The Shop and jetisys.com are not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, email support@jetisys.com and we will delete it.

All connections use HTTPS. The unlock cookie is signed, secure and hidden from page scripts, and holds no license key. We keep no database of your app data. Your on-device data is protected by your device’s own security, so we recommend a screen lock. No method is perfectly secure. If we learn of a breach that affects you, we will tell you as the law requires.

Jetisys is based in the United States. Our service providers may process information in the United States and other countries.

• Gumroad: web checkout and payments
• LicenseSeat: license keys and device activations (web app)
• Netlify: website and app hosting
• NHTSA: recall, complaint and VIN data
• Wikimedia Foundation: Wikipedia summaries
• Apple and Google: in-app purchases in the store apps
• AI services you choose: OpenAI, xAI, Google, Anthropic
• Porkbun: email forwarding for jetisys.com

If we change this policy, we will post the new version here and update the effective date. If a change affects what we collect or how we use it in a significant way, we will also note it in the app or on the Before The Shop page before it takes effect.

Jetisys. The legal entity name will be added here when the Georgia limited liability company is formed. Email support@jetisys.com.