App Terms of Use

Last updated: October 28, 2026

These terms are the agreement between you and Jetisys ("we," "us") for the Before The Shop apps on the Apple App Store and Google Play. By downloading or using the app, you agree to these terms. If you don't agree, please don't use it.

The short version

Before The Shop helps you understand a car problem, a repair estimate, recalls and maintenance so you can make a better decision before you pay for a repair or do it yourself.
It is decision help, not a mechanic and not a scan tool. Information can be wrong. Safety comes first.
The app has a free Demo and a one-time Plus purchase handled by Apple or Google.
Your car data stays on your device, except as described in our Privacy Policy.

Who can use it

You must be at least 18, or at least 13 with permission from a parent or guardian who agrees to these terms for you. You must be able to make a binding agreement where you live.

What Before The Shop is, and isn't

Before The Shop organizes information about your car and suggests questions, checks and next steps. It helps you talk to a repair shop with more confidence, compare an estimate, or decide whether a job is something you can do yourself.

It is not a mechanic, a technician, or a diagnosis. It does not inspect your car and is not a scan tool. It is decision help only.
Vehicle details, maintenance intervals, recalls, part and labor information may be incomplete, out of date, or wrong for your exact car.
Labor times and price ranges are general guides, not quotes. Real prices vary by shop, area and car.
Always confirm with your owner's manual, a factory service manual, or a qualified technician before you act.

Demo, Plus and purchases

Demo is free and lets you use 1 car and 3 checks. Some features need Plus.
Plus is a one-time in-app purchase, not a subscription. It unlocks the full app for the store account you bought it with. The price is shown in the store before you buy.
All purchases and refunds go through the Apple App Store or Google Play, under their own policies. We can't process store purchases or refunds ourselves. Apple: reportaproblem.apple.com. Google: Google Play's refund policy.
Restore purchases: on a new or reset device signed in to the same store account, tap Restore Purchases to unlock Plus again at no charge.
Plus does not carry across stores or the web. Plus bought on the App Store does not unlock the Google Play app or the web app, and Plus bought on Google Play does not unlock the App Store app or the web app. A web purchase does not unlock either store app.
Family Sharing (Apple) or Google Play Family Library applies only if enabled for the product in that store.

Your license

We give you a personal, non-exclusive, non-transferable, revocable license to use Before The Shop for your own non-commercial use, under these terms and the store's rules. We keep all rights not given to you.

Acceptable use

Please don't:

Resell, rent, or redistribute the app, its files or its content.
Copy, reverse engineer, decompile, or try to get around the Demo limits or purchase checks, except where the law allows it.
Use the app to break the law, harm others, or interfere with our services or anyone else's.
Use automated tools to scrape or copy the app's content.

Optional AI features

Some features let you send your information to an AI app you choose (ChatGPT, Grok, Gemini or Google) by opening that app with your write-up. The optional estimate photo reader sends the photo you choose through our server to xAI to be read. You decide what to send. That service's own terms and privacy policy apply, and you are responsible for following them and for any charges on your account. AI answers can be wrong. Treat them like any other guidance and check them.

Third-party information

Recalls, complaints and VIN details come from NHTSA, and car summaries from Wikipedia. We don't control these sources and can't promise they are complete or current. Always check recalls with NHTSA or your dealer using your VIN.

Safety and doing it yourself

Safety-critical systems (brakes, steering, airbags, fuel, suspension, tires, electrical/high-voltage) should be checked by a qualified technician, or confirmed with a factory manual.
If you work on your car yourself, use proper tools, jack stands (never just a jack), eye protection, and follow the manufacturer's procedures.
If your car is unsafe to drive, don't drive it.
You are responsible for your decisions and for any repair work you do or approve. You take on the risks of doing your own repairs.
Before The Shop is meant to help you work with repair shops, not against them. A good shop is often the right answer.

Your data and privacy

Before The Shop has no account. Your car data stays on your device, except as described in our Privacy Policy (jetisys.com/legal/privacy), which explains what leaves your device and why. We don't have a copy. Keep your own backups. If you delete the app or clear its data without a backup, we can't recover it.

Ownership

The app, its design, text, checks and code belong to Jetisys or its licensors. Car names and brands belong to their owners and are used only to identify vehicles. Your notes and data are yours.

Updates and support

We may update, change, or remove features. We aim to keep the app working but don't promise it will be available forever or work on every device. Support: support@jetisys.com.

Disclaimer

Before The Shop is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We don't promise the app will be error-free, that information is correct for your car, or that following it will fix your car or save you money. Some places don't allow these exclusions, so some may not apply to you.

Limitation of liability

To the fullest extent the law allows, Jetisys won't be liable for indirect, incidental, special, consequential or punitive damages, or for lost money, data, or vehicle damage, personal injury or property damage that comes from relying on the app or from repair work done or approved by you or anyone else. Our total liability for any claim is limited to the greater of what you paid for Before The Shop in the 12 months before the claim, or US$50. Some places don't allow these limits, so they may not fully apply to you.

Indemnity

If you break these terms or misuse the app and that leads to a claim against us, you agree to cover our reasonable costs and losses from that claim, as far as the law allows.

Ending your access

You can stop using the app at any time and delete it. We may end or suspend your license if you break these terms, and purchases that are reversed through the store may stop working. Sections that by their nature should continue (like the disclaimer, limits on liability, and ownership) continue after.

App Store terms (Apple)

If you got Before The Shop from the Apple App Store:

These terms are between you and Jetisys only, not Apple. Jetisys, not Apple, is solely responsible for the app and its content.
Your license is limited to using the app on Apple-branded products you own or control, as allowed by the Usage Rules in the Apple Media Services Terms and Conditions (including Family Sharing where enabled).
Jetisys, not Apple, is responsible for any maintenance and support. Apple has no obligation to provide any.
If the app fails to meet any warranty that applies, you may notify Apple and Apple will refund the purchase price (if any). To the extent the law allows, Apple has no other warranty obligation for the app. Any other claims, losses or costs from a failure to meet a warranty are Jetisys's responsibility, as described in these terms.
Jetisys, not Apple, is responsible for handling any claims about the app, including product liability claims, claims that the app fails to meet legal or regulatory requirements, and claims under consumer protection, privacy or similar laws.
If someone claims the app or your use of it infringes their intellectual property, Jetisys, not Apple, is responsible for investigating, defending, settling and resolving that claim.
You confirm you are not in a country under a U.S. Government embargo or designated as a "terrorist supporting" country, and you are not on any U.S. Government list of prohibited or restricted parties.
You must follow any third-party terms that apply when using the app (for example, your AI provider's or mobile carrier's terms).
Apple and its subsidiaries are third-party beneficiaries of these terms, and once you accept them Apple may enforce them against you as a third-party beneficiary.
Questions, complaints or claims: see Contact below.

If these terms conflict with Apple's Usage Rules, Apple's rules apply for the App Store version.

Google Play terms

If you got Before The Shop from Google Play, Plus is purchased through Google Play Billing, and the Google Play Terms of Service and Google Play's refund policies also apply. Google is not responsible for the app or its support. If these terms conflict with Google Play's terms for your purchase, Google's terms apply to that purchase.

Governing law and disputes

These terms are governed by the laws of the State of Georgia, USA, without regard to conflict-of-law rules. There is no arbitration requirement. Any dispute will be handled in the state or federal courts located in Georgia, unless the law where you live gives you the right to bring it there. Nothing here takes away consumer rights you have under your local law.

Changes to these terms

We may update these terms. We'll post the new version here and change the "Last updated" date. If a change is significant, we'll also note it in the app. Using the app after a change means you accept the new terms.

General

If part of these terms can't be enforced, the rest still applies. Not enforcing a term isn't a waiver. You can't transfer these terms; we may transfer them to a successor (for example, a company formed to run Jetisys). These terms and the Privacy Policy are the whole agreement about the Before The Shop apps.

Contact

Jetisys

Email: support@jetisys.com