Support
Before The Shop buyers — start here. Full steps are also in START_HERE.txt in your download.
Open the app
The app link is in your Gumroad receipt and in START_HERE.txt. Open it in Safari on iPhone or Chrome on Android.
Computer: same link in Chrome or Edge. Same app, same unlock — it uses one of your 3 seats.
Do not open the link inside TikTok, Instagram, or Facebook — use “Open in browser” first.
Unlock (license key)
- Your license key is emailed to you right after purchase by LicenseSeat (our license service). Check spam/promotions. Can’t find it? Go to jetisys.com/key, enter the email you bought with, and you’ll get a link to your key. One purchase unlocks up to 3 devices. Trouble? Email support@jetisys.com.
- Continue on the splash → paste your key → Unlock.
- First unlock needs a short online check. After that, that device stays unlocked.
- Seats: up to 3 devices (phone, computer, spare).
- See “maximum number of devices”? Reply to your Gumroad receipt — we’ll help free a seat.
- Personal license — do not share the app link publicly.
Add to Home Screen
- iPhone (Safari): Share → Add to Home Screen → Add
- Android (Chrome): Menu (⋮) → Add to Home screen / Install app
Stale PWA icon
Delete the Home Screen icon, reopen the app URL in Safari or Chrome, add it again. Do not use TikTok, Instagram, or Facebook.
Refunds
7-day money-back. Request via Gumroad or email support@jetisys.com.
Contact
Reply to the Gumroad receipt or write to support@jetisys.com.